Jusqu'à 40 %
Engagement client amélioré
Build email experiences around customer data, behaviour and relevant communication to strengthen engagement.
Turn customer data into smarter Email et CRM
Bring customer data, communication and automation together in one system.
Maccasy helps you structure your CRM, build relevant email journeys and automate communication around real customer behaviour, from the first interaction to long term retention.
25+Solutions marketing
Panier abandonnéEnvoyer l'e-mailAchat finalisé ?
Résultats mesurables
Better customer journeys start with better data.
The objective is not to send more emails. It is to understand who your customers are, what they need and when communication can make a difference.
4 to 8 hrs / week
Work Efficiency
Automated workflows created by Maccasy can save between four and eight hours of manual work every week.
Rétention plus élevée
Relations clients renforcées
Relevant communication and automated customer journeys help brands stay connected beyond the first conversion.
Customer EngagementUp to 40%
Temps gagné4 to 8 hrs / week
En pratique
Built around the customer journey
CRM works best when data leads to action. We connect customer information, segmentation, email journeys and automation so communication responds to what customers actually do.
Notre méthodologie
A clear framework for Email et CRM
CRM Audit & Integration
We review your existing systems, data flows and tools, then structure the CRM around the information your teams actually need.
Segmentation & personnalisation
Organize audiences around customer data, behaviour and lifecycle stages so communication becomes more relevant.
Automatisation & workflows
Build automated journeys around meaningful moments, from first contact and follow up to conversion, retention and reactivation.
Performance & optimisation
Track engagement, conversions and customer behaviour to understand what is working and continuously improve the journey.
CRM
Nos services
Email & CRM built around your customer journey
From CRM structure to automated email journeys, we connect the tools, data and communication needed to manage customer relationships more effectively.
Stratégie d'email marketing
Define the role email should play across acquisition, engagement, conversion, retention and reactivation.
Implémentation & configuration CRM
Structure and configure CRM systems around your customer data, teams and business processes.
Automatisation & conception de workflows
Create automated workflows triggered by customer actions, lifecycle stages and relevant business events.
Segmentation client
Organize audiences using customer data and behaviour so communication can become more relevant and personal.
Analytics & reporting de performance
Track email engagement, conversions and CRM activity to understand performance and identify opportunities for improvement.
Support continu & optimisation
Continuously review journeys, segmentation, automation and performance as customer behaviour and business needs evolve.